Privacy Policy

Information we collect

• Files you upload for survey conversion, inspection, or preview workflows.
• Conversion metadata such as job status, generated artifacts, timestamps, browser session state, and technical logs needed to operate the service.
• Contact information and message content when you submit feedback or support requests.
• Website analytics data, including page views, traffic sources, device/browser information, and aggregated usage patterns collected through Google Analytics 4.

How we use information

• To convert, inspect, preview, and download survey files in supported formats such as LSS and QSF.
• To maintain reliability, troubleshoot errors, prevent abuse, and improve conversion quality.
• To respond to support requests and product feedback.
• To produce internal analytics reports about traffic, source channels, page performance, and conversion funnels.

Google API and analytics data

• If we connect Google Analytics through OAuth, access is used only to read analytics data for AI Tools for Survey reporting.
• We request read-only analytics access and do not modify Google Analytics properties, users, events, or settings through this reporting workflow.
• Google Analytics data is used for internal operations, measurement, and product improvement. We do not sell Google user data.

Data retention and deletion

• Uploaded files, intermediate conversion files, and generated artifacts may be retained temporarily to support download, review, debugging, and operational recovery.
• Support messages are retained as needed to respond to the request and maintain service quality.
• You can request deletion of support messages or uploaded data associated with your request by contacting us through the support page.

Sharing

• We do not sell personal information.
• We may use infrastructure, analytics, security, and email providers to operate the service.
• We may disclose information if required to comply with law, protect the service, or prevent abuse.

Security

• We use reasonable technical and operational measures to protect service data.
• No online service can guarantee absolute security, so avoid uploading files that contain unnecessary sensitive personal data.

Contact

For privacy requests or questions, contact us through the AI Tools for Survey support page at https://www.aitoolsforsurvey.com/contact/.